Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. The latest drivers, FAQs, manuals, or
other downloads are also available from the site.
http://www.epson.com/support/13000xl (U.S.)
http://www.epson.ca/support/13000xl (Canada)
http://latin.epson.com/support/13000xl (Latin America)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support
services for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(The
serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or a similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson sh
all not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Where to Get Help
>
Contacting Epson Support
>
Before Contacting Epson
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