Epson Expression Photo XP-850 - Printed Side Is Smeared or Scuffed; Printing Is too Slow

❏ For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance
window of the printer driver.
For Mac OS X, select On from the Skip Blank Page. To display the Skip Blank Page, click through the following
menus: System Preferences, Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5), your
product (in the Printers list box), Options & Supplies, and then Driver.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 130
Printed side is smeared or scuffed
❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏ For Windows, select Thick paper and envelopes from Printer and Option Information in your printer driver’s
Maintenance window.
For Mac OS X 10.5 or later, select On from the Thick paper and envelopes. To display the Thick paper and
envelopes, click through the following menus: System Preferences, Print & Scan (for Mac OS X 10.7) or Print &
Fax (for Mac OS X 10.6 or 10.5), your product (in the Printers list box, Options & Supplies, and then Driver.
❏ Make several copies without placing a document on the scanner glass.
& “Cleaning the interior of the product” on page 127
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 130
Printing is too slow
❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in
the product.
& “Selecting Paper” on page 20
❏ For Windows, clear all customized settings and select Text as the Quality Option from your printer driver’s Main
window.
For Mac OS X, choose a lower Print Quality in the Print Settings dialog box from your printer driver’s Print dialog
box.
& “Accessing the printer driver for Windows” on page 44
& “Accessing the printer driver for Mac OS X” on page 45
❏ Close any unnecessary applications.
❏ If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the
printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you
can continue to print, but we recommend stopping and leaving the product idle for at least 30 minutes with the
power on. (The product does not recover with the power off.) After you restart, the product will print at normal
speed.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 130
If you try all of the methods above and cannot solve the problem, see the following:
& “Increasing the Print Speed (For Windows Only)” on page 153
User’s Guide
Troubleshooting for Printing/Copying
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