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Light status Condition/solution
The paper light is on
No paper is loaded or multiple sheets fed at one time. Load paper in the
product, and press the B&W copy button or the color copy button
to clear the error.
The paper light is flashing
Paper is jammed in the product. Remove the jammed paper, and press
the B&W copy button or the color copy button to clear the error.
The ink and paper lights
are flashing simultaneously
An ink pad is nearing or at the end of its service life. Contact Epson for
support. If a message to continue printing appears on your computer,
press the B&W copy button or the color copy button to continue
printing.
The ink and paper lights
are flashing alternately
A borderless printing ink pad is nearing or at the end of its service life.
Contact Epson for support. If a message to continue printing appears on
your computer, press the B&W copy button or the color copy
button to continue printing. Borderless printing is not available until the
ink pad is replaced.
All lights are flashing A printer error has occurred. Paper or protective material is stuck inside
the product. Open the front cover and remove any jammed paper or
protective materials. Turn the product off and then back on again. If the
error continues, contact Epson for support.
The ink light is on
The paper light is on
The power light is off
An error has occurred during firmware updating. Connect your product
using a USB cable and try updating the firmware again. If the error
continues, contact Epson for support.
The ink light is on
The paper light is on
The power light is on or
flashing
The product was not turned off correctly. Press the B&W copy button
or the color copy button to clear the error, then run a nozzle check
and cancel any pending print jobs. Always use the power button to
turn off the product.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced
by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
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