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Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic: Solving Copying Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Product Makes Noise When It Sits for a While
Your product is performing routine maintenance. This is normal.
Parent topic: Solving Copying Problems
Copies are Cut Off
Depending on your product, the default paper size for copies is either A4 (8.3 × 11.7 inches
[210 × 297 mm]) or Letter (8.5 × 11 inches [216 × 279 mm]).
• To change the default paper size to A4 (8.3 × 11.7 inches [210 × 297 mm]), make sure the product is
turned off, then hold down the color copy button and press the power button to turn the product
on. When the product turns on, release both buttons.
• To change the default paper size to Letter (8.5 × 11 inches [216 × 279 mm]), make sure the product is
turned off, then hold down the B&W copy button and press the power button to turn the product
on. When the product turns on, release both buttons.
Parent topic: Solving Copying Problems
Copies Have Incorrect or Faint Colors
If your copies have incorrect, uneven, smeared, or faint colors, try these solutions:
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if
necessary.
• Do not press too hard on the original when you copy from the scanner glass.
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