Confidential
Troubleshooting Fatal Error Code List 15
L565/L566 Series
Revision A
Printer
0x9C X-Hot detect error (pre printing)
• Printhead failure
• Main Board failure
0x9D X-Hot detect error (after flushing)
0x9E Head temperature error
0xB9 Other Ink device error
• Ink cartridge failure
• CSIC Terminal failure
• CR Contact Module failure
• Main Board failure
• Cable disconnection
0xBA Other Ink device error
0xC0 CRCM access error
0xC1 CRCM access error
0xC3 Other Ink device error
0xE1 CR PID excess load error
• CR Encoder failure (contaminated/detached scale, Encoder Board
failure)
• CR Motor failure
• Carriage overload error (paper jam/foreign object)
• Cable disconnection
0xE2 CR PID excess speed error
• CR Encoder failure (contaminated/detached scale, Encoder Board
failure)
• Motor driver failure (Main Board failure)
• Slipping teeth of the CR Timing Belt
• Improper tension of the CR Timing Belt
0xE3 CR PID reverse error
• CR Encoder failure (contaminated/detached scale, Encoder Board
failure)
• Slipping teeth of the CR Timing Belt
• Improper tension of the CR Timing Belt
• Carriage overload error (paper jam/foreign object)
0xE4 CR PID lock error
• CR Encoder failure (contaminated/detached scale, Encoder Board
failure)
• CR Motor failure
• Carriage overload error (paper jam/foreign object)
• Cable disconnection
0xE8 CR load position reverse error
• CR Encoder failure (contaminated/detached scale, Encoder Board
failure)
• Slipping teeth of the CR Timing Belt
• Improper tension of the CR Timing Belt
• Carriage overload error (paper jam/foreign object)
0xE9 CR load position excess speed error
• CR Encoder failure (contaminated/detached scale, Encoder Board
failure)
• Motor driver failure (Main Board failure)
• Slipping teeth of the CR Timing Belt
• Improper tension of the CR Timing Belt
0xEA CR load position excess load error
• CR Encoder failure (contaminated/detached scale, Encoder Board
failure)
• CR Motor failure
• Carriage overload error (paper jam/foreign object)
• Cable disconnection
0xEE CR PID driving time error
• Main Board failure
0xEF
CR load position excess driving time
error
0xF1 PF PID excess load error
• PF Encoder failure (contaminated/detached scale, Encoder Board
failure)
• PF Motor failure
• PF drive mechanism overload (paper jam/foreign object)
• Cable disconnection
0xF2 PF PID excess speed error
• PF Encoder failure (contaminated/detached scale, Encoder Board
failure)
• Motor driver failure (Main Board failure)
• Slipping gears have occurred around the PF Motor gears.
Table 1-3. Fatal Error List (Printer)
Error type
Error
code
Error name Possible cause