Confidential
Troubleshooting Fatal Error Code List 14
L565/L566 Series
Revision A
1.3.2 Printer Fatal Error Code
This section describes the fatal error code and the possible cause for this product.
Table 1-3. Fatal Error List (Printer)
Error type
Error
code
Error name Possible cause
ADF/Scanner
0x10 HP detection failure
• CIS Unit failure
• Scanner Housing failure
• Main Board failure
• Insufficient grease
• Foreign object
• FFC for CIS failure / FFC for CIS connection failure
0x14 Measurement error
• Scanner drive mechanism was overloaded.
• Insufficient grease
• Foreign object
• Lack of gears
• Deformation of the shaft
0x20 LED light failure
• CIS Unit failure
• Main Board failure
0x51 Auto judge Fatal Error 1
---*
0x52 Auto judge Fatal Error 2
0x53 Auto judge Fatal Error 3
0x54 Auto judge Fatal Error 4
0x55 Auto judge Fatal Error 5
Printer
0x60 Home position
• Carriage overload error (paper jam/foreign object)
• Deformation of the Main Frame
• Ink system failure
• CR Motor failure
• Deformation of the Front Frame
• CR Encoder failure (contaminated/detached scale, Encoder Board
failure)
• Cable disconnection
0x63
Ink cartridge replacement timing contact
detection error (Power off)
• Paper jam
• Foreign object
• Deformation of the Main Frame
0x64 Paper-Jam cancelation disable error
• Paper jam
• Foreign object
0x81 PIS environmental error • Diffused light
0x82 PIS continuous reflected light error
• PIS failure
• Main Board failure
• Diffused light
0x83 PIS No reflected light error • PIS failure (installation posture, contamination)
0x84 PIS shift length error
• Home position gap
• Diffused light
0x87 PIS Empty Jig error • PIS failure (installation posture, contamination)
0x88 Excessive Light error
• PIS failure
• Main Board failure
• Diffused light
0x89 Insufficient Light error
• PIS failure (installation posture, contamination)
• Main Board failure
• Ink cartridge failure
0x8F EEPROM verify error (by command)
---*
0x9A Circuit error (include blowout of a fuse)
• Main Board failure
0x9B Transistor temperature error