Epson L565 Service Manual

Confidential
Troubleshooting Troubleshooting Workflow 9
L565/L566 Series Revision A
1.1 Troubleshooting
This section describes the troubleshooting workflow and fatal error information.
1.1.1 Troubleshooting Workflow
The following page describes the troubleshooting workflow. Follow the flow when troubleshooting problems.
Figure 1-1. Troubleshooting Workflow (1)
 In this chapter, the product names are called as follows:
• L565/L566 Series:L565/L566
 This flowchart is compiled based on the following contents.
• Our experience regarding the quality problem.
• ESK’s repair data.
• Printer Mechanism specification for the product.
 If the reason for the return is evident, first check the phenomenon user claims recurs,
then proceed to the troubleshooting.
ADF/Scanner failure
Printer failure only
*1: If the Hopper of ASF on the returned product touches the LD Roller, the
initial ink charge has not been completed for the product yet.
*2: In case of “Not Trouble Found”, check fatal error code.
Finish
*2
Yes
Copy an image by ADF
Yes
Yes
No
Is ADF operation
finished without
trouble?
6
No
No
5
Is scanning operation
finished without
trouble?
What is returned reason?
ADF failure?
2
Print check pattern
Yes
No
Yes
No
Yes
No
Is Power-on sequence
finished without error?
Standby condition
3
Does an error occur
when printing?
Start
Turn on the power
*1
1
No
Does printer turn on the
power?
Yes
4
Is printing operation
finished without trouble?
(p 10)
(p 10)
(p 10)
(p 10)
(p 10)
(p 10)
Copy an image

Epson L565 Specifications

General

Duplex printing	No
Print technology	Inkjet
Maximum resolution	5760 x 1440 DPI
Print speed (black, normal quality, A4/US Letter)	9.2 ppm
Print speed (color, normal quality, A4/US Letter)	4.5 ppm
Maximum copy resolution	- DPI
Image formats supported	JPG
Document formats supported	PDF
Optical scanning resolution	1200 x 2400 DPI
Faxing	Color faxing
Fax memory	100 pages
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Country of origin	Indonesia
Maximum duty cycle	- pages per month
Paper input type	Paper tray
Total input capacity	30 sheets
Total output capacity	100 sheets
Photo paper sizes	10x15, 13x18 cm
Paper tray media types	Plain paper
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C6
Maximum ISO A-series paper size	A4
Display	LCD
Control type	Touch
Product color	Black
Market positioning	Home & office
Security algorithms	128-bit WEP, 64-bit WEP, WPA-AES, WPA-PSK, WPA-TKIP
Standard interfaces	USB 2.0
Internal memory	- MB
Sound pressure level (copying)	38 dB
AC input voltage	110 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.3 W
Power consumption (standby)	1.6 W
Power consumption (average operating)	11 W
Sustainability certificates	ENERGY STAR
Pallet width	800 mm
Pallet height	1320 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	12 pc(s)
Quantity per pallet (UK)	24 pc(s)
Quantity per pallet layer	2 pc(s)
Quantity per pallet layer (UK)	4 pc(s)
Package depth	563 mm
Package width	465 mm
Package height	315 mm
Package weight	9060 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	377 mm
Width	484 mm
Height	226 mm