Product Light Status
You can often diagnose problems with your product by checking its lights.
Lights
1
power
2 Wi-Fi
3 network status
4 ink
5
paper/cancel
Light status Condition/solution
The product is turned on.
The power light is on
The power light is flashing The product is busy. Wait for the power light to stop flashing before
turning off the product.
No paper is loaded or multiple sheets fed at one time. Load paper in the
The paper/cancel light is
on product and press the paper/cancel button to clear the error.
No CD/DVD/Blu-ray is loaded. Load a disc in the product and press the
paper/cancel to clear the error.
Paper is jammed in the product. Remove the jammed paper and press
The paper/cancel light is
flashing slowly the paper/cancel button to clear the error.
The ink light is on Initial ink charging may not be complete. See the Start Here poster for
instructions.
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