Light status Condition/solution
An error has occurred during firmware updating. Connect your product
The power light is on
using a USB cable and try updating the firmware again. If the error
The Wi-Fi light is on
continues, contact Epson for support.
The network status light is
on
The ink light is on
The paper/cancel light is
on
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
pads is covered under the standard warranty. If the product is out of warranty, the pads can be replaced
by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
Parent topic: Solving Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Rear Paper Feed Slot
Where to Get Help
Related topics
Printing on CDs/DVDs from a Computer
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Press the power button to turn off the product.
2. Disconnect any interface cables connected to your product.
3. Load plain paper in the product.
4. Hold down the paper/cancel button and press the power button to turn on the product.
5. When the product turns on, release both buttons.
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