7-14    
Troubleshooting
R4C3730
Rev. C
A5 size CHAP7.FM
8/23/99 Pass 0
L
Proof Sign-off:
<Crestec> _______
<Kimura> _______
<Crestec> _______
The printout has extra blank lines between lines of text.
Cause What to do
Two line feed commands are 
being sent at the end of each 
line of text.
Turn off the auto line feed setting 
using the printer’s default-setting 
mode or the EPSON Remote! utility. 
See “About Your Printer’s Default 
Settings” in Chapter 5, or “Using the 
EPSON Remote! Utility” in Chapter 4.
The line space setting in your 
application software is 
incorrect.
Adjust the line space setting in your 
application software.
The skip-over-perforation 
setting is on.
Turn off the skip-over-perforation 
setting in the default-setting mode or 
the EPSON Remote! utility. See 
“About Your Printer’s Default 
Settings” in Chapter 5, or “Using the 
EPSON Remote! Utility” in Chapter 4.
The printer prints strange symbols, incorrect fonts, or other 
inappropriate characters.
Cause What to do
Your printer and computer 
are not communicating 
correctly.
Make sure that you are using the 
correct interface cable and that the 
communications protocol is correct. 
See page A-3 and your computer 
documentation. If you installed an 
optional serial interface card, also see 
page A-18.
The wrong character table is 
selected in your software.
Select the correct character table using 
your software, the default-setting 
mode, or the EPSON Remote! utility. 
The character table setting in your 
software overrides settings made in 
the default-setting mode or EPSON 
Remote!