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Related tasks
Loading Paper in the Cassette
Incorrect Margins on Printout
If your printed page has incorrect margins, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• Make sure you selected the correct margins for your paper size in your printing program.
• Make sure your paper is positioned correctly for feeding into the product.
• Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area
may extend to include the dust or stains.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Mac
Selecting Basic Print Settings - Windows
Selecting Page Setup Settings - Mac
Loading Paper in the Rear Paper Feed
Loading Paper in the Cassette
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If your computer entered sleep mode the last time you printed, the next print job after your computer
exits sleep mode may contain garbled characters. Print your document again.
• If incorrect characters still appear in your prints, try connecting your product using a different cable.
• Make sure you are using the printer software for this product. Check the product name at the top of the
driver window.
Parent topic: Solving Page Layout and Content Problems
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