What to do if my Epson PowerLite 1830 is connected using EasyMP Network Projection, but another computer cannot connect?
If the presenter left the conference room without disconnecting the network connection and a Projector keyword is set, other computers might not connect. Restart the projector and reconnect, or if you do not know the Projector keyword, restart the projector and reconnect.
How to select the correct network adapter for my Epson PowerLite 1830 Projector with EasyMP Network Projection?
If you are using a computer running Windows, start EasyMP Network Projection and select the network adapter you are using from Set options - Switch LAN.
Why can't I monitor or control my Epson Software projector?
If Epson Software EasyMP Monitor cannot monitor or control the projector, first ensure the network cable is correctly connected; if not, reconnect it. Then, verify the settings in the Network configuration menu. Also, confirm that EasyMP Monitor is correctly installed on your computer by uninstalling and reinstalling it. Ensure all projectors are registered. Finally, the projector's Standby Mode should be set to Communication On (or Network On), or Network Monitoring should be set to On in the configuration menu to enable monitoring and control via EasyMP Monitor in standby mode.
What to do if Epson Software doesn't send e-mail messages when a problem occurs?
If you are not receiving e-mail notifications from Epson Software when a problem occurs, check that the SMTP server IP address, Port Number, and Recipient mail address are correctly configured. Also, ensure the projector's Standby Mode is set to Communication On (or Network On) or Network Monitoring is set to On in the configuration menu. If the projector has momentarily stopped working due to a critical problem, it won't be able to send e-mails; in this case, and if the projector cannot be reset after checking, contact Epson. Finally, verify that the projector is receiving power and that the circuit breaker hasn't tripped.
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