Epson Printer

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Removing jammed paper from the Automatic Document Feeder

(ADF)

Remove the stack of paper from the ADF input tray.

For WF-7610 Series/WF-7620 Series: Raise the ADF lever and open the ADF cover.

For WF-3620 Series/WF-3640 Series: Open the ADF cover.

Important:

Make sure you open the ADF cover before removing jammed paper. If you do not open the cover, the product

may be damaged.

Carefully remove the jammed paper.

User’s Guide

Troubleshooting for Printing/Copying

169

Main Page

Default Chapter2
- Copyright and Trademarks2
Introduction8
- Where to Find Information8
- Available Features8
- Caution, Important and Note9
- Operating System Versions9
- Using Epson Connect Service10
Important Instructions11
- Safety Instructions11
- Product Advisories and Warnings12
- Restrictions on Copying14
- Protecting Your Personal Information15
Getting to Know Your Product16
- Product Parts16
  - WF-7610 Series/Wf-7620 Series16
  - WF-3620 Series/Wf-3640 Series19
- Guide to the Control Panel21
Paper and Media Handling27
- Media27
  - Storing Paper27
- Selecting Paper27
  - Paper Type Settings on the LCD Screen31
  - Paper Type Settings from the Printer Driver32
- Loading Paper into the Paper Cassette33
- Loading Envelopes into the Paper Cassette36
- Loading Paper and Envelopes into the Rear Paper Feed Slot39
- Placing Originals42
  - Automatic Document Feeder (ADF)42
  - Scanner Glass44
- Inserting a Memory Card44
Copying47
- Copying Documents47
  - Basic Copying47
- Copy Mode Menu List47
Printing48
- Printing from the Control Panel48
  - Printing a JPEG File48
  - Printing a TIFF File49
- Printing from Your Computer49
  - Printer Driver and Status Monitor49
  - Accessing the Printer Driver for Windows50
- Basic Operations51
- Other Options57
- Administrator Settings for Printer Driver (for Windows Only)65
Scanning67
- Scanning from the Control Panel67
- Scanning from Your Computer70
- Software Information79
  - Starting Epson Scan Driver79
  - Starting Other Scanning Software79
Faxing81
- Connecting to a Phone Line81
- Setting up for Faxing83
  - Basic Settings83
  - Advanced Settings87
- Sending Faxes88
  - Basic Operations88
  - Other Options90
- Receiving Faxes94
- Checking Fax Job Status and History99
  - Using the Status Menu99
  - Printing a Fax Report100
- Fax Mode Menu List101
Making Contact List Settings102
- Creating a Contact102
- Creating a Group103
Menu List of Control Panel105
- Copy Mode105
- Memory Device Mode106
- Fax Mode107
- Scan Mode107
- Setup Mode110
  - System Administration Settings111
- Contacts116
- Presets116
- Status Menu117
Ink Cartridge and Consumable Information118
- Ink Cartridges118
- Maintenance Box118
Replacing Ink Cartridges120
- Ink Cartridge Safety Instructions, Precautions120
- And Specifications120
- Checking the Ink Cartridge Status122
- Temporary Printing with Black Ink When Color Ink Cartridges Are Expended125
  - For Windows125
  - For Mac os X127
- Conserving Black Ink When the Cartridge Is Low (for Windows Only)128
- Replacing an Ink Cartridge129
Maintaining Your Product and Software133
- Checking the Print Head Nozzles133
- Cleaning the Print Head134
- Aligning the Print Head136
- Making Network Service Settings138
- Sharing the Product for Printing139
- Cleaning the Product139
  - Cleaning the Exterior of the Product139
  - Cleaning the Interior of the Product140
- Replacing Maintenance Box141
- Transporting the Product143
- Checking and Installing Your Software145
  - Checking the Software Installed on Your Computer145
  - Installing the Software146
- Uninstalling Your Software146
  - For Windows146
  - For Mac os X147
Transferring Data Using an External Storage Device149
- Precautions on Storage Devices149
- Copying Files between a Storage Device and Your Computer149
  - Copying Files to Your Computer149
  - Saving Files to a Storage Device150
Error Indicators152
- Error Messages on the Control Panel152
- Error Code on the Status Menu153
Troubleshooting for Printing/Copying156
- Diagnosing the Problem156
  - Checking Product Status157
- Paper Jams159
- Print Quality Help172
- Miscellaneous Printout Problems175
- Paper Does Not Feed Correctly178
- The Product Does Not Print179
- Other Problem181
Troubleshooting for Scanning183
- Problems Indicated by Messages on the LCD Screen or Status Light183
- Problems When Starting a Scan183
- Problems When Feeding Paper185
- Problems with Scanning Time185
- Problems with Scanned Images185
  - Scan Quality Is Unsatisfactory185
  - The Scanning Area or Direction Is Unsatisfactory186
- Other Problems188
  - Scanning Quietly188
- Problems Remain after Trying All Solutions188
- Cannot Send and Receive Fax189
Troubleshooting for Faxing189
- No Dial Tone Detected." Error Occurs189
  - Memory Full Error Occurs190
- Quality Problems190
  - In Sent Faxes190
  - In Received Faxes190
- Other Problems190
Product Information192
- System Requirements192
  - For Windows192
  - For Mac os X192
- Technical Specifications192
Where to Get Help203
- Technical Support Web Site203
- Contacting Epson Support203
Index206

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