• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound,
right-click your product name, select Open, right click the stalled print job, click Cancel, and click
Yes.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your
product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
Parent topic: Solving Problems Printing From a Computer
Related tasks
Running a Product Check
Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
• Windows 7: Click and select Devices and Printers.
• Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware if necessary, and Printers and Faxes.)
2. Right-click your product name, and select Printing Preferences.
3. Click the Maintenance tab.
4. Click the Speed & Progress button.
5. Click the Monitoring Preferences button.
6. Click the Shortcut Icon box.
7. Click OK to close the open program windows.
Parent topic: Solving Problems Printing From a Computer
Error After Cartridge Replacement
If you see an error light or error message after you replace an ink cartridge, try this solution:
1. Make sure the print head is in the ink cartridge replacement position. (The ink cartridge holder should
be beneath the cutout in the product case, allowing access to the cartridges.)
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