When to Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac OS X
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Click or Start, and select All Programs or Programs.
4. Select EPSON, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
5. In the next window, select your product and click OK. Then follow any on-screen instructions.
6. Open the Windows Control Panel utility.
7. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:
• Windows 7 or Windows Vista: Select Programs and Features. (In Classic view, select
Programs and click Uninstall a program.) Select Epson Event Manager and click
Uninstall/Change.
• Windows XP: Double-click Add or Remove Programs. Select Epson Event Manager and click
Change/Remove.
8. Do one of the following to uninstall Epson Scan, then follow any on-screen instructions:
• Windows 7 or Windows Vista: Select Epson Scan and click Uninstall/Change.
• Windows XP: Select Epson Scan and click Change/Remove.
9. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
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