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Paper improperly loaded
If you have loaded the paper too far into the printer, the printer 
cannot feed the paper correctly. Turn the printer off and gently 
remove the paper. Then turn the printer on and reload the paper 
properly.
Paper is not ejected fully or is wrinkled
❏ If the paper does not eject fully, press the ( maintenance 
button, then open the printer cover and remove the paper. 
Also, check the Paper Size setting in the LCD panel. If the 
paper is wrinkled when it comes out, it may be damp or too 
thin. Load a new stack.
Note:
Store any unused paper in its original packaging in a dry area.
CD/DVD tray is ejected when sending a CD/DVD 
print job
If the CD/DVD tray is ejected when you send a CD/DVD print 
job and an error message appears on the LCD panel or PC screen, 
follow the instructions on the LCD panel to clear the error.