9
English
Using Cut Sheet Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276
Checking the paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .276
Loading cut-sheet media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .277
Chapter 7 Maintenance and Transportation
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295
Converting the Black Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . .300
Updating the printer driver information . . . . . . . . . . . . . . . .306
Replacing the Maintenance Tank . . . . . . . . . . . . . . . . . . . . . . . . . . .308
Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .314
If you have not used your printer for a long time . . . . . . . . .315
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .316
Over a long distance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .316
Over a short distance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317
Setting up the printer after transporting it . . . . . . . . . . . . . . .318
Chapter 8 Problem Solver
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .320
Printer stops printing unexpectedly . . . . . . . . . . . . . . . . . . . .320
The printer does not turn on or stay on . . . . . . . . . . . . . . . . .328
The printer prints nothing. . . . . . . . . . . . . . . . . . . . . . . . . . . . .328
Printouts are not what you expected. . . . . . . . . . . . . . . . . . . .335
Print Quality Could be Better . . . . . . . . . . . . . . . . . . . . . . . . . .339
Color documents print in black only. . . . . . . . . . . . . . . . . . . .342
Printing could be faster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .343
Roll paper cannot be cut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344
Paper feed or paper jam problems occur frequently. . . . . . .345
Roll paper does not eject properly . . . . . . . . . . . . . . . . . . . . . .346
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .347
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . .355
Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . .355
Paper Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .356
Paper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .356
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