Epson Stylus Pro 9890/9908/7890/7908 User’s Guide
Problem Solver
90
CUTTER UNIT NEARING END OF
SERVICE LIFE. RECOMMEND
REPLACING THE CUTTER UNIT
Paper cutter may be
dull.
Replace the paper cutter.
See “Replacing the Cutter” on page 72
PAPER ERROR
LOAD PAPER CORRECTLY
REFER TO THE MANUAL
The paper is not
loaded correctly.
Press the button to release the paper presser,
and remove the paper. Then, set the paper
correctly.
See “Using Roll Paper” on page 31
See “Using Cut Sheet Media” on page 38
PAPER SENSOR ERROR
PRESS THE BUTTON
LOAD DIFFERENT PAPER
The barcode has not
been read correctly.
Press the button to clear the error, or press
the button to release the paper presser to set
a different paper.
See “Using Roll Paper” on page 31
See “Using Cut Sheet Media” on page 38
PAPER LOW The roll paper is close
to running out.
Replace the roll paper with a new one.
See “Using Roll Paper” on page 31
BORDERLESS ERROR
LOAD A SUPPORTED PAPER SIZE
OR LOAD PAPER CORRECTLY
The paper installed is
not supported for
borderless printing.
Press the button to cancel jobs, and then
eject the paper. Then load a different size of
paper.
See “Using Roll Paper” on page 31
See “Using Cut Sheet Media” on page 38
See “Paper Information” on page 162
The size of the cut
sheet media is not
recognized properly.
If the paper is wavy or slack, the printer cannot
recognize the paper size correctly. In this case,
flatten the paper before loading it in the printer.
See “Using Cut Sheet Media” on page 38
The paper is not set
correctly.
Set the paper correctly in the printer.
See “Using Roll Paper” on page 31
See “Using Cut Sheet Media” on page 38
PAPER EJECT ERROR
REMOVE PAPER FROM PRINTER
The roll paper is used
with the Sheet mode.
Press the button to release the paper presser,
and then remove the paper.
PAPER SIZE ERROR
LOAD CORRECT PAPER SIZE
The loaded paper size
does not match the
data size.
Match the loaded paper size to the data size.
PAPER JAM
REMOVE PAPER
The paper is jammed. Remove the jammed paper.
See “Feeding or ejecting troubles” on page
108
Error messages Description What to do