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Print quality problems
If you are having print quality problems, try the solutions offered
here.
Horizontal banding
Try one or more of these solutions:
❏
Make sure the printable side of the paper is face up in the
paper feeder.
❏
Run the Head Cleaning utility to clear any clogged ink
nozzles.
Vertical misalignment
Try one or more of these solutions:
❏
Make sure the printable side of the paper is face up in the
paper feeder.
❏
Run the Print Head Alignment utility.
❏
Turn off the
High Speed
setting in your printer driver. For
instructions, see the printer driver’s online help for Windows.
For Macintosh, see “Using the Advanced settings” in the
online
Reference Guide
.
Color gaps
Try one or more of these solutions:
❏
Make sure your paper is not damaged, dirty, or too old.
❏
Run the Head Cleaning utility to clear any clogged ink
nozzles.
❏
Check the
B
black and
A
color ink out lights. If a light is
flashing, replace the ink cartridge. See “Replacing Ink
Cartridges” on page 112.
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