Troubleshooting
77
W-2403 Maintenance cartridge cannot be recognized
Delete all print jobs remaining in the operating system's print
queue.
Install the maintenance cartridge correctly.
Make sure that the maintenance tank
is installed correctly. If it is installed
correctly, you need to replace the
maintenance tank.
See “Replacing the Maintenance
Tank” on page 51.
W-2404 Insufficient free space in the maintenance cartridge.
Delete all print jobs remaining in the operating system's print
queue.
Replace the maintenance cartridge, and then perform head
cleaning or initial charge.
Replace the maintenance tank.
See “Replacing the Maintenance
Tank” on page 51.
E-5101 The printer is disconnected.
Delete all print jobs remaining in the operating system's print
queue.
Check that the cable is connected, and then turn the printer
back on.
Contact service support if the error continues to occur.
Check that the cables are connected
correctly, and then restart the printer.
If the error persists, contact Epson
support.
W-5102 Communication error
The incorrect product may be selected
Delete all print jobs remaining in the operating system's print
queue. Do one of the following.
- The product is connected to "%queuename%". Print using this
product.
- Connect the product to the computer and turn the power on.
If you turn the power off during printing, cancel the print job.
Check that the correct printer is
selected in the printer driver. When
you have selected the printer, check
that the cables are connected
correctly, and then restart the printer.
If the error persists, contact Epson
support
W-5103 The different product is selected
Delete all print jobs remaining in the operating system's print
queue. A product selected in the driver is different from a
product to print.
Check the driver settings and the product.
Check that the correct printer is
selected in the printer driver.
If the error persists, contact Epson
support.
W-5104 Not ready
You cannot print offline.
Connect the product to computer and turn the power on.
Click [Online] to print when displayed, or click [Print Queue]
and change to Online settings.
Check that the printer is on and the
cables are connected correctly.
If Online is displayed in the printer
window, click it to put the printer
online. If it is not displayed, click Print
Queue, and then put the printer
online manually.
W-5105 Paused
You cannot print when it is in pause.
Click [Resume] to print when displayed, or click [Print Queue]
and deselect "Pause Printing" in the "Printer" menu.
If Resume is displayed in the printer
window, click it to resume printing. If
it is not displayed, click Print Queue,
and then resume printing manually.
E-2101 to E-2104 Parts have reached the end of their service life.
xxxxxx
Contact a technical representative.
Delete all print jobs remaining in the operating system's print
queue.
Contact Epson support.
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