Epson WF-2010 - 1.3.3 Scanner Fatal Error Code

Confidential
Troubleshooting Fatal Error Code List 18
WF-2540 / WF-2530 / WF-2520 / WF-2510 / WF-2010 series Revision B
1.3.3 Scanner Fatal Error Code
This section describes the scanner fatal error code and the possible cause for this product.
Note *1: The home seek pattern and the white standard pattern are attached on the back of the Scanner Housing Upper near the home
position.
*2: The rack section is the linearly-arranged toothed area on the Scanner Housing Lower. (See Fig. 1-5.)
Figure 1-5. Rack section
Table 1-4. Fatal Error List (Scanner)
Error code Error name Possible cause
10H Home position detection error
• CIS Module failure
• Scanner Housing Upper failure (home seek pattern
*1
is dirty)
• Scanner Housing Lower failure (the rack section
*2
is damaged)
• Scanner Motor failure
• Insufficient grease
• Foreign object
• FFC disconnection/failure
• Main Board failure
14H Measurement error
• Scanner Motor failure
• Insufficient grease
• Foreign object
• Gear failure
• Deformation of the shaft
20H LED lightning error
• CIS Module failure
• Foreign object
• Scanner Housing Upper failure (white standard pattern
*1
is dirty)
• Main Board failure
36H Paper jam error
•Paper jam
• Loading/ejecting papers out of the standard range or curled papers
• Using long papers (Legal or longer)
Scanner Housing Lower
Rack section