Epson WorkForce WF-2010W User Manual

❏ Run the Print Head Alignment utility.
& “Aligning the Print Head” on page 50
❏ For Windows, clear the High Speed check box from the More Options window in your printer driver. See the
online help for details.
For Mac OS X, select Off from the High Speed Printing. To display the High Speed Printing, click through the
following menus: System Preferences, Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or
10.5), your product (in the Printers list box), Options & Supplies, and then Driver.
❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the product.
& “Selecting Paper” on page 13
Incorrect or missing colors
❏ For Windows, clear the Grayscale setting in the Main window in your printer driver.
For Mac OS X, clear the Grayscale setting in Print Settings in the Print dialog box in your printer driver.
See the online help for details.
❏ Adjust the color settings in your application or in your printer driver settings.
For Windows, check the More Options window.
For Mac OS X, check the Color Options dialog box from the Print dialog box.
See the online help for details.
❏ Run the Head Cleaning utility to clear any clogged ink nozzles.
& “Cleaning the Print Head” on page 48
❏ If you have just replaced an ink cartrid ge, make sure the date on the box. If you have not used the product for a long
time, Epson recommends replacing the ink cartridges.
& “Replacing an Ink Cartridge” on page 40
❏ Try to use genuine Epson ink cartridges and paper recommended by Epson.
Blurry or smeared print
❏ Try to use genuine Epson ink cartridges and paper recommended by Epson.
❏ Make sure the product is on a flat, stable surface that extends beyond the base in all directions. The product will not
operate properly if it is tilted.
❏ Make sure your paper is not damaged, dirty, or too old.
❏ Make sure your paper is dry and the printable side (the whiter or glossier side) is face up in the rear paper feed.
❏ If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
❏ Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the product.
& “Selecting Paper” on page 13
❏ Remove each sheet from the output tray as it is printed.
❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handle
your prints, follow the instructions of the paper.
User’s Guide
Troubleshooting for Printing
66

Epson WorkForce WF-2010W Specifications

General

Color	Yes
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Maximum resolution	5760 x 1440 DPI
Print speed (black, normal quality, A4/US Letter)	9 ppm
Print speed (color, normal quality, A4/US Letter)	4.7 ppm
Total input capacity	100 sheets
Total output capacity	- sheets
Paper tray media types	Envelopes
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
ISO C-series sizes (C0...C9)	C6
Maximum ISO A-series paper size	A4
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
AC input frequency	50 - 60 Hz
Power consumption (off)	2 W
Power consumption (printing)	12 W
Sustainability certificates	ENERGY STAR
Product color	Black
Built-in display	-
Country of origin	Indonesia
Market positioning	Home & office
Pallet width	800 mm
Pallet height	2130 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	45 pc(s)
Quantity per pallet (UK)	54 pc(s)
Quantity per pallet layer	5 pc(s)
Quantity per pallet layer (UK)	6 pc(s)
Package depth	448 mm
Package width	345 mm
Package height	220 mm
Package weight	4200 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	264 mm
Width	392 mm
Height	148 mm