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Parent topic: Solving Problems
Related tasks
Changing Automatic Update Options
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen.
LCD screen
message/code
Condition/solution
Paper out. Load paper. No paper is loaded. Load paper in the product
Paper feed error or jam. Paper is jammed in the product. Remove the jammed paper, then press the
start button to clear the error.
Combination of IP
address and subnet
mask is invalid.
There is a problem with the network connection to your product.
The printer's ink pad is
at the end of its service
life.
The ink pad is at the end of its service life. Turn off the product and contact
Epson for support.
The printer's ink pad is
nearing the end of its
service life.
The ink pad is near the end of its service life. Contact Epson for support. (To
continue printing, press the start button.)
Communication error.
Connect computer.
Make sure the computer is connected to your product and your software is
installed correctly.
Paper Configuration is
disabled. Some features
may not be available.
The Paper Configuration setting must be turned on to use AirPrint.
You need to replace the
following ink
cartridge(s).
Replace the ink cartridge indicated on the LCD screen.
Operation canceled.
Error while saving.
Make sure the memory card is inserted correctly and meets the
specifications for your product.
Recovery mode An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
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