630298_3 EF5000 Installation Guide - US
1. Express warrantee
1.1 This document sets out the warrantee that applies in respect of Escea products purchased in countries/regions
administered by Escea Distributors listed in the appendix.
1.2 This warrantee is valid only within the country of purchase.
1.3 This warrantee applies to new Escea products purchased after January 1, 2014.
2. Nature of warrantee
2.1 Subject to the exclusions in section 3 and clauses 2.2 – 2.5, we undertake to put right any defects of materials
or workmanship by Escea for the periods specified below:
*From date of purchase
2.2 Where an Escea product is covered by a parts and labor warrantee, the warrantee covers both the repair by
Escea of the defective part or the provision of a spare part to replace the defective part and the installation of
that part.
2.3 Where an Escea product is covered by a parts only warrantee, the warrantee covers only the repair by Escea of
the defective part or the provision of a spare part to replace the defective part and does not include costs
associated with the removal of the defective part or the installation of the repaired or replaced part.
2.4 Due to ongoing product development, Escea reserves the right to change any specifications listed in this
warrantee without notice.
2.5 Escea or Escea distributor must preauthorize all warrantee work.
3. Warrantee exclusions
3.1 This warrantee excludes:
3.1.1 Improper installation, failure to function due to accident, negligence or misuse, alteration or adjustment of the
manufacturer’s settings of components, any other alteration, lack of proper and regular maintenance,
incidental or consequential damage, damage incurred while the appliance is in transit, and act of God.
3.1.2 Any repair and replacements of parts that are subject to normal wear and tear during the warrantee period,
including paint, gaskets, batteries, and the discoloration of glass or the fuel bed.
3.1.3 Minor expansion, contraction, or movement of certain parts causing noise;
3.1.4 Changes in the interior/exterior surface finishes (e.g. any staining or soot/smoke damage caused by flue
products);
3.1.5 Damage to surfaces caused by fingerprints, scratches, or melted items;
3.1.6 Damage caused by abnormally corrosive environments (e.g. sea salt corrosion);
3.1.7 The use of products, including flue systems, that are not specified by Escea;
3.1.8 Damage caused by the installation of indoor fires outdoors and outdoor fires indoors;
3.1.9 Cost of building work to access parts that need change or repair of wall afterwards;
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