ETQ PG30P11 - Troubleshooting Guide

ETQ
EASTERN TOOLS & EQUIPMENT INC
Tel: (888)696-2345
Web Site: easterntools.com
Generator will not start
No Propane
New Tank
Faulty spark plug
Replace spark plug
Unit loaded during start up
Remove load from unit
Generator will not start;
Generator starts but runs roughly
Low oil level
Fill crankcase to the proper level
Place generator on a flat, level surface
Choke in the wrong position.
Adjust choke.
Spark plug wire loose
Attach wire to spark plug
Generator shuts down during
operation
Out of Propane
Refill propane
Low oil level
Fill crankcase to the proper level.
Place generator on a flat, level surface
Generator cannot supply enough
power or overheating
Generator is overloaded
Review load and adjust. See “Power
Management”
Insufficient ventilation
Check for air restriction. Move to a well
ventilated area
No AC output
Cable not properly connected
Check all connections
Connected device is defective
Replace defective device
Circuit breaker is open
Reset circuit breaker
Capacitor defective
Replace capacitor (Service Center)
Faulty brush assembly
Replace brush assembly (Service Center)
Faulty AVR
Replace AVR (Service Center)
Loose wiring
Inspect and tighten wiring connections
Other
Contact the help line.
Generator gallops
Engine governor defective
Contact the help line
Repeated circuit breaker tripping
Overload
Review load and adjust. See “Power
Management”
Faulty cords or device
Check for damaged, bare or frayed wires.
Replace defective device
LIMITED WARRANTY
Eastern Tools & Equipment, Inc. will repair or replace, free of charge, any part or parts of the generator that are
defective in material or workmanship or both. Transportation charges on parts submitted for repair or replacement under
this Warranty must be borne by purchaser. This warranty is effective for the time period and subject to the conditions
provided for in this policy. For warranty service, find the nearest Authorized Service Dealer by contacting the place of