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Powerline Network Optimization
Powerline adapters work best when plugged into a wall outlet without power strips, extension
cords, surge protectors, or uninterruptable power supplies.
If you’re Extollo adapters are having difficulty communicating with each other, please read the
following section for corrective actions.
Quick Tips
• Plug powerline adapters directly into electrical outlets.
• Try plugging the powerline adapter into an adjacent electrical outlet.
• Try power cycling the adapter - unplugging it from the electrical outlet for 10 seconds and
then plugging it back in.
• Make sure that the electrical outlet is working properly.
• Do not use the powerline adapters in areas with excessive heat.
• Perform a reset to factory defaults.
Optimizing Network Performance
The distance between sockets shouldn’t be a problem in most homes, but the age of the electrical
wiring may affect performance in some older buildings.
There are a few things to bear in mind if you want to get the best performance from your powerline
network.
• Avoid UPS devices, GFI protected electrical outlets, power strips, multi-way extension
bars or extension cords as these will cause the powerline signal to attenuate (weaken).
• Surge protectors in particular interfere with the operation of powerline adapters.
• Some electrical devices, such as mobile phone chargers, certain florescent or
incandescent lights can cause interference or completely block the powerline signals if
they’re plugged in to close to the Powerline adapter.
• Avoid using HomePlug Powerline adapters with G.hn Powerline adapters as they are not
compatible.
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