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Powerline Network Optimization
Powerline adapters work best when plugged into a wall outlet without power strips, extension
cords, surge protectors, or uninterruptable power supplies.
If you’re Extollo adapters are having difficulty communicating with each other, please read the
following section for corrective actions.
Quick Tips
• Plug Una adapters directly into electrical outlets.
• Try plugging Una into an adjacent electrical outlet.
• Try power cycling Una - unplugging it from the electrical outlet for 10 seconds and then
plugging it back in.
• Make sure that the electrical outlet is working properly.
• Do not use Una in areas with excessive heat.
• Perform a reset to factory defaults.
Optimizing Network Performance
The distance between electrical sockets shouldn’t be a problem in most homes, but the age of
the electrical wiring may affect performance in some older homes.
There are a few things to bear in mind if you want to get the best performance from your Una
meshed Wi-Fi network.
• Avoid UPS devices, GFI protected electrical outlets, power strips, multi-way extension
bars or extension cords as these will cause the Powerline signal to attenuate (weaken).
• Surge protectors in particular interfere with the operation of Una adapters.
• Some electrical devices, such as mobile phone chargers, certain florescent or
incandescent lights can cause interference or completely block the Powerline signals if
they’re plugged in to close to Una.
• Avoid using HomePlug Powerline adapters with G.hn Powerline adapters as they are not
compatible.
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