9.5.13.3. Delete Camera ....................................................................................................................... 62
11. Alert Page .................................................................................................................................................................... 63
ICON Definitions ............................................................................................................................................. 63
12. Cloud Page ................................................................................................................................................................. 65
12.3.1. Basic Plan ............................................................................................................................................ 66
12.3.2. Extended Plan .................................................................................................................................... 66
12.3.3. Pro Plan ............................................................................................................................................... 67
13. Me Page ...................................................................................................................................................................... 68
ICON Definitions ............................................................................................................................................. 68
13.1. Album ............................................................................................................................................................... 69
13.1.1. Local Videos ....................................................................................................................................... 69
13.1.2. Local Photo ......................................................................................................................................... 70
13.1.3. Downloading ...................................................................................................................................... 70
13.2. Message .......................................................................................................................................................... 71
13.3. Account security ............................................................................................................................................ 71
13.3.1. Set Touch ID or Face recognition quick sign-in, Gesture login ............................................... 71
13.3.2. Change Password .............................................................................................................................. 72
13.3.2.1. Forgot password? (To reset your account and password): ........................................... 72
13.3.3. Gesture Login [Android device] ...................................................................................................... 73
13.3.4. Touch ID fingerprint Sign in [iOS device] ..................................................................................... 74
13.3.5. Delete Account .................................................................................................................................. 75
13.4. General settings ............................................................................................................................................. 75
13.4.1. Language ............................................................................................................................................. 76
13.4.2. Reminder of using cellular ............................................................................................................... 76
13.4.3. Message notification ........................................................................................................................ 76
13.5. FAQ .................................................................................................................................................................. 77
13.6. About ............................................................................................................................................................... 77
13.7. Sign out ........................................................................................................................................................... 78
15. Frequently Asked Questions (FAQ) ....................................................................................................................... 79
1. Which App does this camera use? .......................................................................................................... 79
2. How to reset your camera (restore to factory default)? ..................................................................... 79
【Indoor Dome Camera】 ............................................................................................................................ 79
【Outdoor Camera】 ..................................................................................................................................... 80
2. How to install memory card? ................................................................................................................... 80
【Indoor Dome Camera】 ............................................................................................................................ 80
【Outdoor Camera】 ..................................................................................................................................... 81
3. Cannot receive the activated email when you sign up a new account or change account password
on App. .............................................................................................................................................................. 81
4. The memory card cannot be recognized by camera. .......................................................................... 81
5. What kind of memory card that the cameras are compatible with? ................................................ 81
6. Why aren’t the recorded motion alerts notifying my phone. ............................................................ 82
7. I don’t have Wi-Fi at my house. Would this camera work without it? ............................................ 82
8. Can the app be used on two devices at the same time? Like my iPhone and my family’s iPhone.
............................................................................................................................................................................ 82
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