Ferno XT - Warranty; 11.1 Legal Warranty; 11.2 Conventional Warranty; 11.2.1 Limitation of Liability

XT Extrication Device
52
© Ferno s.r.l. MU-086-C Rel.12062019
11  WARRANTY
11.1 Legal warranty
The legal guarantee is applicable to all products sold by
FernoS.R.L.andbeingsodenedaccordingtothelaw,it
has to be fully referred to:
- Private Customers, namely subjects purchasing for purposes
unrelated to their professional or business activity; the
seller applies the Consumer Code. This guarantee includes
product conformity defects and is reserved only to the private
consumer (a natural person who buys products for purposes
not related to his/her professional activity or purchased
without indicating a VAT number reference). The legal
warranty is valid for 2 years from delivery of the goods and
covers product conformity defects, which must be reported
within 2 months from discovery. In the event of a conformity
defect, Ferno S.R.L., at no cost to the Customer, shall restore
the product conformity by repairing/replacing the product or
reducing of the price, until the termination of the contract, in
any case always in accordance with current legislation.
- ProfessionalCustomers,purchasingwithaVATnumber;
the legal guarantees referred to in articles 1490 et seq. of
the Italian Civil Code will apply. (the action is statute-
barred within 1 year of delivery, under the conditions
of law, with notication of the defect within 8 days of
discovery).
11.2 Conventional warranty
- The goods produced by Ferno S.R.L. are covered by this
conventional warranty.
- By virtue of this conventional warranty, Ferno S.R.L.
guarantees its products against manufacturing defects for a
periodof24months;thisconventionalwarrantyisreduced
to 12 months for spare parts and 90 days for external
nishing such as gelcoat/resin, paint, powder coating,
decals, ribbons, writings, etc.. This conventional warranty
starts from the date of shipment of the product indicated on
the Ferno S.R.L. transport document.
- During the conventional warranty period, Ferno S.R.L. will
repair and/or replace any parts found to have manufacturing
defects free of charge.
- Repairs are performed by trained technical staff at the Ferno
S.R.L. site in Via Zallone 26- 40066 Pieve di Cento (BO),
Italy or at the Customer's premises if suitable arrangements
with Ferno S.R.L.'s Customer Service have been made.
- Repairs at the Customer's premises must be agreed and
include the payment of labour costs and expenses incurred.
For information on the costs of technical support, please
contact the relevant department at Ferno S.R.L.
- The warranty does not cover consumables or parts subject
to wear and tear due to normal use of the product, all parts
typically subjected to sliding or rolling friction (bearings,
brushes, lubricants, shoes, tracks, etc.), parts potentially
exposed to oxidation or corrosion (copper or metal alloy
contacts, electrical, electronic and mechanical equipment),
and batteries.
- Repairs are guaranteed for 6 months from the date of
repair. This warranty applies only when the product is used
according to the instructions in the user manual provided.
Misuse and negligence invalidate this warranty.
- However, warranty does not cover travel, shipping,
transport and packing costs.
- Ferno S.R.L. is not liable for damages incurred during
shipment or due to misuse of the product.
- The warranty is rendered null and void in the case of:
•failuretoobservetheoperatinginstructions;
•misuse;
•inappropriateuseorhandling;
•repairsbynon-authorisedpersons;
• damage during transport due to improper packaging of
itemsreturnedbytheuser;
•inadequatemaintenance;
• failure to use original spare parts.
- Products sold by Ferno S.R.L., but not bearing the
"Ferno" trademark, retain any conventional guarantees of
the product manufacturer. Ferno S.R.L. does not extend
thewarrantyperiodsofothermanufacturers;FernoS.R.L.
assumes no responsibility for products manufactured by
other manufacturers (without prejudice to legal warranties).
11.2.1 Limitation of liability
- With regard to the conventional warranty, if a product
proves to be defective, Ferno S.R.L., at its discretion, will
repair, replace or refund the purchase price.
- Under no circumstances can Ferno S.R.L. be held liable
for more than the selling price of the product.
- The buyer accepts these conditions for all types of damage.
- Ferno S.R.L. does not offer other warranties, either express
or implied, or any implied warranties of saleability or
tness for a particular purpose for its own products, or