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Note (Applicable for MAC and Windows):
1. If computer prompts that it’s unable to identify USB devices, please restart
computer and replug the microphone into USB port of your computer.
2. If the mic is recognized but no sound coming out, please check whether System
Sound is muted and make sure LED indicator on the top is green (means the mic is
active)
3. If your computer runs windows, please check off the box “Listen to this device”
when you are using any recording software (such as Audacity) or chatting software
(such as Skype)m, otherwise you would hear a double audio just like echo.
Click the “Recording” tab and click the fifine Microphone – Properties – Listen – check off
the box “Listen to this device” – Apply.
4. If the mic is recognized but no sound comes out, and your PC is running on
Windows 10, please go to Settings – Privacy – Microphone and click the “Allow apps
to access the microphone” to ON, then restart your PC.
5. If the sound of your mic is inconsistent or the volume randomly changes, please
disable the sound activated recording function of the application (like
“Automatically adjust volume” of Zoom). And if you’re using Windows computer,
please go to Settings – Privacy – Microphone, disable XBOX Console Companion and
XBOX Game Bar under it.
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