5 of 59 GH-24, GH-30, GH-45, GH-60 Rev.003
FLEXARM LIMITED WARRANTY
What does a FlexArm Warranty Cover
The repair or replacement of the FlexArm product if it is found to be defective due to faulty materials,
workmanship or function within the guarantee period of 3 years. (if any part is no longer available or out of
manufacture, FlexArm will replace it with a functional replacement part). The warranty is based off normal
usage, or equivalent to a 40-hour work week.
What is not covered by a FlexArm Warranty
FlexArm Inc shall not be liable for costs of repair or replacement of a product incurred as a result of:
o A FlexArm product that has had the serial number altered or removed.
o Cylinders with scratches or marks on the shaft.
o Handling of the product which is not in accordance with the product manual.
o Damage as a result of using the unit over its stated capacities.
o FlexArm products not purchased direct or from an authorized dealer.
o Use of parts and accessories other than those produced or recommended by FlexArm.
o Improper maintenance or lack of maintenance per the manual.
o Damage from external sources such as transit, weather, electrical outages, power surges, or bad air
quality (compressor).
o In Air Motors: Filters, Springs, Blades/Vanes, O-Rings are not covered.
o Repairs or alterations carried out by parties other than FlexArm or its authorized distributors.
o Tap Holders and Helicoil components do not carry a warranty.
Warranty Service
Before service can take place, the terms of the limited warranty require that you contact FlexArm with your
model, serial number, and date of purchase. Please keep your purchase receipt in a safe place to ensure you
have this information. The serial number is found on the FlexArm’s side plate.
An RGA must be obtained from a FlexArm Customer Service Representative.
All work will be coordinated by FlexArm or its authorized distributors.
Any replaced defective parts must/will become the property of FlexArm.
Service under this warranty will not extend the period of this warranty. If your FlexArm is not functioning properly,
please call FlexArm at 1-800-837-2503. Most issues can be rectified over the telephone by our trained Customer Service
Department.
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