16
Clave 23+ Instruction Manual v1.4
7.6 The Drain Valve
8. Error Codes (Press and hold the select button for 5 seconds to clear error)
Code Description Proposed Solution
E01
Steam generator temperature is
too high
Power off. Wait 5 minutes. Power on & run a new
cycle. Contact dealer if error returns.
E02
Inner chamber temperature is
higher than 140 °C
Power off. Wait 5 minutes. Power on & run a new
cycle. Contact dealer if error returns.
E03
Outer chamber temperature is
higher than 160 °C
Power off. Wait 5 minutes. Power on & run a new
cycle. Contact dealer if error returns.
E04
Takes too long to reach holding
time
Power off. Wait 5 minutes. Power on & run a new
cycle. Contact dealer if error returns.
E05
Over pressure inside chamber,
unable to release
Power off. Wait 5 minutes. Power on & run a new
cycle. Contact dealer if error returns. On a Plus
version, replace V1 if error occurs at 8 minutes.
E06 Door lock fault
Make sure you have turned the door handle to the
maximum position. Check the door switch.
E09
Pressure leak, takes too long to
reach pressure and temperature
Check if the distilled water tank is empty. Check
for leaks. Contact dealer if error returns.
E10 Door lock problem
Try again. Open and close the door. Contact dealer
if error returns.
E11
Steam generator element not
heating
Power off. Wait 5 minutes. Power on & run a new
cycle. Contact dealer if error returns.
E12 Chamber element not heating
Power off. Wait 5 minutes. Power on & run a new
cycle. Contact dealer if error returns.
E20
Program cycle was ended
manually
Power off, wait, and power back on.
E21 Failure to enter the holding time
Power off. Wait 5 minutes. Power on & run a new
cycle. Contact dealer if error returns.
E24
Pressure leak, lower than 30kPa
when the temperature is 120 °C
Power off. Wait 5 minutes. Power on & run a new
cycle. Contact dealer if error returns.
E34
Plus version only, back pressure
too high at the drying phase
Power off. Contact dealer. Clean or replace V1.
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