Using the Phone Page 16 FortiFone User Guide
Using the Phone
Receiving a call
When you receive a call, the phone will display the call details and the ring indicator will flash.
The phone will also ring unless the ringer is off.
• To answer the call with the handset, lift the handset.
• To answer the call with the speakerphone, press or the Answer softkey.
• To answer the call with the headset, press .
If your extension has call waiting enabled, you can press the Answer softkey to answer the
second call.
To reject a call, press the Reject softkey. The call will follow the extension’s Busy settings as
configured in the Call handling section.
Placing a call
You can place a call by dialing a number, selecting a number from the call log or a contact from
the phone book.
To dial an extension number:
1. Dial the extension number.
2. After about 4 seconds, the phone will dial the number. Optionally, press OK, the Send
softkey or ? to place the call immediately.
To dial an outside number:
1. To access an outside line, dial the outgoing access code (for example: 9 or 0) if configured
within the Fortivoice.
2. Dial the phone number.
3. After about 4 seconds, the phone will dial the number. Optionally, press OK, the Send
softkey or ? to place the call immediately.
To dial a number from the call log:
1. Press the History softkey.
2. Select a call log entry. Press the Dial softkey.
To dial a number from the phone book:
1. Press the Phonebook softkey.
2. Select the Phonebook option you would like to dial from.
3. Select Contact.
4. Press the Dial softkey.
By default, all calls will use the speakerphone. Lift the handset if you wish to place a call using
the handset. Press if you wish to place a call using the headset.