Using the Phone Page 17 FortiFone User Guide
Ending a call
To end a call:
• Press the End softkey.
• If you are using the handset, place it in the cradle.
• If you are on speakerphone, press .
• If you are using a headset, press .
Redial
Allows you to redial the last number dialed:
• Press . The phone activates the speakerphone and places the call.
• You can also lift the handset or press followed by pressing .
Diverting a call
While the phone is ringing during an incoming call, the call may be diverted to another extension
without answering. To divert a call:
1. Press the Divert softkey.
2. Enter the extension number to divert the call to.
3. Press the Divert softkey.
Hold
To place calls on hold press the Hold softkey. While a call is on hold you can answer or place
other calls. The held party will hear music, if configured to do so.
To toggle between two calls, use the navigation keys and press the Answer or Resume softkey.
To retrieve a call held on a different line, double press the flashing L1 or L2 key associated with
the call on hold.
Mute
Mute turns the phone’s microphone on or off.
1. Press to disable the microphone. The mute button will turn red and Mute will appear on
the display.
2. Press again to enable the microphone.
Attendant transfer
Calls can be announced to the party receiving the transfer before completing the transfer.
To perform an attendant transfer:
1. Press the L1 or L2 key.
2. Dial the extension or phone number.
3. Announce the call.
4. Press the Xfer softkey.
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