System Configurations Administration
Firmware Update
Click [Update] or [Downgrade] and follow the on-screen instructions to perform firmware update/downgrade. Note that
firmware downgrade will reset current configurations to factory default, please backup configurations before in
advance.
Updating the FortiWAN Firmware:
l Before proceeding with the firmware update, ALWAYS backup system configurations.
l
Obtain the latest firmware upgrade pack from https://support.fortinet.com.
l Log onto the Web UI with administrator account and go to [System]→ [Administration].
l Click on "Update".
l Use [Browse...] to select the path of the new firmware image and enter the license key in [Input update key], then
select [Upload File].
l The firmware update will take a while, so please be patient. During the update process, be sure NOT to turn off the
system or unplug the power adapter. DO NOT click on the [Upload] button more than once.
l Update is completed when the "Update succeeded" message appears. At this time please reset the system.
Errors that occur during the update can be caused by any reason below:
l General error – Please contact your dealer if this happens repeatedly.
l Invalid update file – Please make sure the new image file was updated correctly.
l MD5 checksum error – Image file is corrupted. Please reload and try again.
l Incompatible version/build – Firmware version incompatible. Check with your dealer for the correct firmware
version.
l Incompatible model/feature – Firmware image does not match the FortiWAN system. Check with your dealer for
the correct model and version.
l Incompatible platform – Firmware image does not match the current FortiWAN platform. Check with your dealer for
the correct model and version.
l Update error –If this error message appears during firmware update, please do not turn off the device and contact
your dealer immediately.
l Unknown error – Contact your dealer.
Configuration File
Click [Save] to back up the current configurations of all functions in one binary file on your PC. Click [Show] to display a
binary configuration file (.cfg) as readable content. Click [Restore] to recover whole system with the backed up
configurations. The configuration file here is in binary format and should NOT be edited outside of FortiWAN tools and
systems. The configuration file here contains all the configurations of FortiWAN’s functions. You can have individual
configuration file of every single function via the export function in every function page.
Configuration File for individual function Backup and Restore:
l Log on to FortiWAN as administrator. On every single function page of web UI, click [Export Configuration] to back
up the configuration in an editable text file.
l To restore to the previously saved configuration file, click [Browse] on the function page of web UI to select the
configuration file previously saved, and then click [Import Configuration] to restore previous configurations. Do NOT
75 FortiWAN Handbook
Fortinet Technologies Inc.
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