Foscam FI9805W - Obtaining Technical Support

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www

.foscam.co

Shenzhen

Foscam

Intelligent

Technology

Co.,

Limited

Tel:

755

2674

5668

Fax:

755

2674

5168

Shipping

Shipping Fee

Fee

• If products are defective or damaged under normal use or operation in the replacement

limit, distributors or resellers are responsible for the shipping cost the product back to

customers, customers should assume the shipping cost send the product to the

point-of-purchase.

• During replacement limit, if customers ask for replacement due to the product does not fit

for customer ’ s personal expectation, customers should responsible for both shipping fee.

• Customers shall be responsible for both shipping fee if their product beyond the

replacement limit but still in warranty limit.

Repair

Repair Service

Service

Service Out

Out

Out Of

Of Warranty

Warranty

• FOSCAM provide extra repair service for product that out of warranty, it is chargeable.

The total fee contains device cost and service fee. Device cost ( including accessories) is

the standard uniform price provide by FOSCAM.

• Different region may have different service fee, please contact the point-of-purchase to

confirm that before you ask for this service.

• Our technicians will quote the total price after detect the product , If customers refused to

repair after the quotation, customers need pay for the test fee, $3.5/hour. If agree with the

quotation, test will be free.

• Repaired product out of warranty will obtains 3-month warranty from the date of the

product back to customers.

Limitation

Limitation of

of Liability

Liability

• FOSCAM is not responsible for other extra warranty or commitment promised by resellers,

if your reseller promised some extra commitment or warranty; please ask for written

documents to protect your rights and interests.

• FOSCAM does not offer refunds under any circumstances. Please contact the

point-of-purchase and follow their refund/return policy.

• FOSCAM shall not be liable under any circumstances for any consequential, incidental,

special or exemplary damages arising out of or in any connection with this agreement or

the products, including but not limited to lost profits, or any claim based on indemnity or

contribution, or the failure of any limited or exclusive remedy to achieve its essential

purpose or otherwise. Purchaser's exclusive remedy, as against FOSCAM , shall be the

repair or replacement of defective parts. If FOSCAM lists a product on its website

specification in error or that is no longer available for any reason, FOSCAM reserves the

right to explain it without incurring any liability.

All

All rights

rights

rights reserved.

reserved.

reserved. FOSCAM

FOSCAM

FOSCAM and

and

and the

the

the FOSCAM

FOSCAM

FOSCAM logo

logo

logo are

are

are trademarks

trademarks

trademarks of

of ShenZhen

ShenZhen

FOSCAM

FOSCAM Intelligent

Intelligent

Intelligent Technology

Technology

Technology Limited

Limited

Limited .,

., registered

registered

registered in

in the

the

the U.S.

U.S.

U.S. and

and

and other

other

other countries

countries

countries .

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Foscam FI9805W - Obtaining Technical Support

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