Troubleshooting
Page 56
Help with problems concerning product quality
Possible causes Solution
Coffee tastes dull
Grind too coarse Select a finer grind
Too little powder Increase amount of coffee
Temperature too low Increase temperature
Coffee is too old Store coffee properly
Coffee tastes strange
Poor grind Contact customer service
Minimal coffee usage Load smaller coffee quantity
Coffee beans are bad Replace coffee beans
Residue from cleaning agents Rinse the machine
Cup dirty Check dishwasher
Water (chlorine, hardness, etc.) Have water quality checked
Coffee tastes bitter
Temperature too high Lower coffee temperature
Grind too fine Select a coarser grind
Too little powder Increase amount of coffee
Roast too dark Change coffee
Coffee tastes sour
Temperature too low Increase coffee temperature
Roast too light Change coffee
Grind too coarse Select a finer grind