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Call Customer Care Toll Free at 1-888-522-5226 www.AbbottDiabetesCare.com
ENGLISH
What You Should Do
If you have symptoms such as thirst, fatigue, excess urination, or 1.
blurry vision, follow your doctor’s recommendation for treating
hyperglycemia.
Conduct a control solution test using a new FreeStyle® Lite test strip. 2.
If the results of the control solution test are within the range printed
on the side of your test strip vial, retest using blood and a new
FreeStyle Lite test strip.
If the retest using control solution does not work or the error 3.
persists, call Customer Care.
Error 3
Possible Causes
Incorrect test procedure. For example, putting •
blood on the test strip before inserting the test
strip into the meter or applying blood before the
blood drop and test strip symbols display.
Problem with the FreeStyle Lite test strip.•
Problem with the meter.•
What You Should Do
Be sure you see the blood drop and test strip symbols on the display 1.
screen before you apply blood or control solution.
Conduct a control solution test using a new FreeStyle Lite test strip. 2.
If the results of the control solution test are within the range printed
on the side of your test strip vial, retest using blood and a new
FreeStyle Lite test strip.
If the retest using control solution does not work or the error 3.
persists, call Customer Care.
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