Frontier Fiber Digital Voice - Recent Calls Log

4.2 Recent Calls Log
You can see a snapshot of your most recent calls on your Web Portal or Fiber TV.
The log includes incoming and outgoing calls, missed calls, and calls that went to
Voicemail.
13
Web Portal
TV
To view your Recent Calls log:
1.
Access your Frontier Digital
Voice Web Portal.
2. Click the Recent Calls button to
open the log of calls.
3. Your call log will be displayed with
the last 100 incoming and outgoing
calls. Each listing has the caller’s name
(if available), number, and date/time of
call.
4. You can view the list of all calls showing
missed, received, or dialed,
or just a list of Missed calls by clicking the
desired link at the top of the log.
To call someone from your Call Log:
1. Click anywhere on the row of the log for
the Contact you would like to call.
2. A pop-up window will appear. Select
Call Back from the menu.
3. Your phone line will ring once the call
is placed.
4.
Pick up your Fiber Digital
Voice handset and wait for the
person on the other end to pick
up.
To view your Recent Calls log:
1. Using your set-top box remote, from
the Main Menu on your Fiber TV, select
Fiber Digital Voice and press OK to
launch.
2. Use the down arrow to select
Recent Calls.
3. Your most recent incoming and outgoing
calls are displayed. You
can press the C button on your remote
control to refresh the Recent Calls log.
The icon next to each call indicates the type
of call:
Missed Calls
Received Calls
Dialed Calls
4. Use the Back or Left arrow on
your remote control to return to the
Fiber Digital Voice Menu.
To call someone from your Recent Calls
log:
1. From the Recent Calls log screen, select
the person you would like to call using
the arrows and on your
remote control and press OK.
2. Arrow down to select Call Back
and click OK.
3. The system will automatically dial the
number and ring your phone. Pick up
your phone and you will be connected
to the called party.
Note: If the number you are
attempting to dial is busy, you will
hear a busy tone.
To add a number from your Call Log to your
Contacts:
1. Click anywhere on the row of the log for
the Contact you would like to save.
2. Select Add to Contact from the
drop-down menu.
3. Enter the contact’s name information and
select the phone number type from the
drop-down list.