Frontier Fiber Digital Voice - Other Mailbox Options; Language Options; Message Preferences

5.7 Other Mailbox Options
Language Options
Language Options allows you to choose the language for the prompts both you and
your callers hear. The default language is English with a female voice. You can also
choose full or quick prompts. Quick prompts minimize the words spoken for each
command. For example:
Full standard prompts:
“To listen to your messages, press 1 . To send a message, press 2 . For your personal
options, press 3 .”
Quick Prompts
“To listen, press 1 . Send a message, press 2 . Personal options press 3 . ”
Message Preferences
You can:
• Change the order in which your messages play
• Turn the date and time stamp on or off before each message
•
Use the Autoplay feature
36
Phone
Web Portal
1.
Access your Frontier Digital
Voice Web Portal.
2. Select Settings from the menu.
3. Click the Voicemail Settings tab.
4. Click on Telephone Settings.
5. You can turn on/off envelope
information playing before each
message. Just check/uncheck
Phone
Web Portal
1.
At the Main Menu, press 4 for
Mailbox Settings.
2.
Press 6 for Additional Settings.
3.
Press 3 for Language Selection.
4. Press 1 for English or 2 for Spanish.
5. Follow the prompts to select full male,
full female, quick male or quick female
prompts.
1.
Access your Frontier Digital
Voice Web Portal.
2. Select Settings from the menu.
3. Click the Voicemail Settings tab.
4. Click on Telephone Settings.
5. Select English or Spanish and male or
female voice.
6. If you want full prompts, click the
Standard prompts box. Otherwise, you
will have Quick Prompts.
7. Click Save to ensure the changes are
accepted.
Note: If you only want to change the gender
for the prompts, you must reselect the
English/Spanish prompts to get to that
choice .