Frontier Fiber Digital Voice - Voicemail Settings and Notifications

30
Phone
Web Portal
To set up each new Individual Mailbox:
1.
From your home phone, dial *100 to
access the Fiber Digital Voicemail
system
2. When prompted for a passcode, enter
the starter passcode for the individual
mailbox, followed by #; do not enter
the passcode for the primary mailbox.
3. Enter the number of the individual
mailbox you wish to set up (1, 2, 3,
etc.). You should hear “Welcome to
your Frontier Voicemail box.”
4. Follow the prompts for language options,
creating a new six-digit passcode,
recording a new name for the mailbox
and recording greetings.
5. Once the individual mailbox set up is
complete, you can return to the main
menu and/or exit the mailbox.
Notes:
• You will need to repeat the above steps
for each individual mailbox that you have
created.
• Don’t forget to change your main
greeting to give callers the mailbox
numbers for your family members.
To delete an Individual Mailbox:
1. When prompted for a passcode,
enter the passcode for the main/
base mailbox.
2.
From the main menu, press 4
for Mailbox Settings.
3.
Press 4 for Group Mailbox Options.
4.
Press 2 to delete/disable an
Individual Mailbox and follow the
prompts.
To delete an Individual Mailbox:
1.
Access your Frontier Digital
Voice Web Portal.
2. Select Settings from the menu.
3. Click the Voicemail Settings tab.
4. Click on Individual Mailboxes.
5. Click Delete for the mailbox you
want to delete.
6. Click OK.
Note: By deleting a mailbox, you will
lose all messages stored in that
mailbox and they cannot be retrieved .