Troubleshooting
Troubleshooting
Should an error occur, first check the following points. If the distortion is still not eliminated,
the monitor should, if possible, be checked on another computer.
If you cannot solve the problem, please contact our Service Desk.
Having this problem? Check the follo win g points:
No screen display
Power indicator does not light up
► Ch eck whether the power cable on the
monitor is connected correctly.
► Ch eck whether the comput
er is switched on.
No screen display
Power indicator is lit
► Ch eck whether the computer is switched on.
► Check whether the data cable for the
monitor is correctly attached to the m on itor
port on the computer.
► Press any key o n the compute r keyboard.
The compute r may be in p ower saving
mode.
► Alter the brightness and/or contrast until you
get a picture.
Message: No Signal
► Check whether the data cable for the
monitor is correctly attached to the m on itor
port on the computer.
► Ch eck whether the computer is switched on.
Message: Frequency out of range:
##kHz/##Hz
Please change the display mode
to 1920 x 1080 with 60 Hz
The input sign
al (horizontal frequency and
refresh rate
) at the displayed input does not
correspond t
o the technical data for the monitor.
► Adjust the v
ideo frequency range using the
computer so
ftware (see d ocumentation for
the compute
r or display adapter).
► Set a different screen resolution using the
computer software (see documentation for
the computer or display a dapter).
Picture po sition not correct
The monitor recognises an undefined mode (see
chapter "
Technical spe cification", Page 40).
► Ru n the function Auto adjust (see Chapter
"
Setting screen d isplay", Page 21).
Picture is shaking
► Check whether the data cable for the
monitor is correctly attached to the m on itor
port on the computer.
► Ru n the function Auto adjust (see Chapter
"
Setting screen d isplay", Page 21).
Picture is wrongly adjusted
► Ru n
the function Factory Recall (see Chapter
"
Ad
vanced setting functions", Page 25).
The Auto Processing message appears.
38 Fujitsu
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