Fujitsu Contact Information
Fujitsu Contact Information
Service and Support
You can contact Fujitsu Service and Su pport in the following ways:
• Toll free phone: 1-800-8Fujitsu (1-800-838-5487)
• Website: "
http://solutions.us.fujitsu.com/www/content/suppo r t/contact/ index.php"
Before you place the call, have the following information ready so that the customer
support representative can p rovide you with the fastest possible solution:
• Product na m e
• Product configuration number
• Product serial n umber
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Type of device connected, if any
Fujitsu Shopping Online
Please go to "
http://www.shopfujitsu.com /store/ ".
Maintaining Latest Configuration
To ensure that you always have the most current driver updates related to your system, you
should occasionally access the Fujitsu Softw are Download Manager (F SD M) utility. The FSDM
utility is available from the Fujitsu S upport site. FSDM will allow you to view a list of the mo st
current drivers, utilities and applications to determine whether you have the latest versions. If y ou
have a Windows 7 operating system, you will need to go to th e Support Site to download the
FSDM Utility: "
http://support.fujitsupc.com/CS/Portal/sup port.do?srch=DOWNLOADS".
Limited Warranty
Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the
Limited Warranty Terms and Conditions Booklet that came with your notebook.
8 Fujitsu