Appendix
1. Right-click (or pre ss and hold) the Start button, and then select Control Panel.
2. Search Control Panel for Recovery.
3. Select Recovery -Open S ystem Restore - Nex t.
4. Choose the restore point related to the problematic app, driver, or update,
and then select Next -Finish.
Note: If you don’t see any restore points, it could be because the system protection isn’t turned
on. To check, go to the Control Panel, search for Recovery, and then select Recovery - Configure
System Restore - Configure and make sure Turn on system protection is selected.
Reset yo ur PC
Option What it does
Keep my files This reinstalls Windows 1 0, but keeps your personal files and any
apps that came with your PC. It remove s:
• Changes you made to settings
• Apps and drivers you installed
Remove everything
This reinstalls Windows 10 and any apps that came with your PC .
It removes:
• Personal files
• Changes you made to
settings
• Apps and drivers you installed
If you’re plannin
g to donate, recycle, or sell your PC , use this option
and choose to fu
lly clean the drive. This might take an hour or
two, but it make
s it harde r for other people to recover files you’ve
removed.
Use a reco very drive to rei nstall Win dows
Note: This process utilizes the USB Recovery Drive that you created in the
previous section "Create a Recovery Drive".
1. Connect the recovery drive and turn on your PC.
2. On the Choose an option screen, select Troubleshoot - R eset this PC, and then
choose the reset option that’s best for you.
If that doesn’t fix the problem, try Troubleshoot - Recover from a drive . This will remove your personal
files, apps and drivers you installed, and changes you made to settings. If you repartitioned the
drive Windows is installed on, note that this will restore the drive’s default partitions.
Use installation media t o reinstall Windows
If you have installation m edia, like a Recovery DVD t hat you purchased from
Fujitsu, you can use it to reinstall Windows. You will need to install additional
drivers and applications after reinstalling Windows.
To reinstall Windows, follow t he steps below:
1. Power on y our system. When the Fujitsu logo appears on the screen, press the
F12
key.
2. Insert the bootable disc in your DVD drive.
3. Highlight the CD/DVD option from the Boot Menu and press
Enter
.
Fujitsu 103
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