Troubleshooting and tips
The w ireless connection to a net
work does not work
Thewireless connectiontoa networkdoes notwork
Cause Troubleshooting
The wireless component is disa
bled.
► Switch the wireless component on (see
"
Switch ing the w ireless compo nents on and
off", Page 39).
The wireless component is enabled. Despite
this, the wireless connection to a network does
not work.
► Ch eck whether the wireless connect ion is
switched on via the software.
► F urther information on using the wireless
component can be found in the help files.
SmartCard reader is not
recognised.
Cause
Troubleshooting
Chip card inserted incorrectly. ► Ch eck if you inserted your SmartCard into
the SmartCard reader correctly.
► Ch eck whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
SmartCard PIN forgotten
Cause
Troubleshooting
PIN forgotten ► If you are worki
ng in a network, contact your
system adminis
trator, who can unlock your
system with a Su
pervisor PIN.
SmartCard lost
Cause
Troubleshooting
SmartCard lost ► If you are working in a network, contact your
system administrator, who can boot up your
notebook with a Supervisor SmartCard.
70 Fujitsu
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