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A.2 Power Troubleshooting
■ Check item
Has the power button been pressed?
■ Action
Press the power button.
■ Check item
Are the AC cable and AC adapter properly
connected to the scanner?
■ Action
Connect the AC cable and the AC adapter properly.
Disconnect the AC cable from the scanner to turn off
the scanner, and connect the AC cable again. After
turning the power off, wait for at least 10 seconds
before turning the power
back on again.
If the problem persists even after taking
the above
mentioned actions, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner service
provider.
A.3 Login Troubleshooting
■ Check item
Was the Caps Lock on when the password
was entered?
■ Action
Turn off the Caps Lock and try logging in again.
■ Check item
Has the password been changed?
■ Action
The default password is "password".
After the password is changed, if the new password is
lost or forgotten, login is not possible.
If this happens,
the same action that is taken when
repairing the scanner is needed.
Contact your FUJITSU scanner dealer or an authorized
FUJITSU scanner service provider.
A.4 Contact for Inquiries
If a solution to your problem cannot be found in the
above troubleshooting list, refer to the following web
page:
http://imag
escanner.fujitsu.com/g-support.html
If the solution to your problem cannot be found on the
above web page, refer to the contact information for your
Fujitsu office on the following web page:
http://imagescanner.fujitsu.com/warranty.html
■ Contact for Purchasing the
Consumable, Cleaning Materials
https://www.fujitsu.com/global/about/resources/shop/
computing/peripheral/scanners/
Scanner cannot be turned on.
Cannot login with administrator
password.
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