BX920 S2 Operating Manual 83
8 Troubleshooting and tips
V CAUTION!
Follow the safety instructions in the "Safety notes and other important
information" manual and in chapter "Important notes" on page 19.
If a fault occurs, attempt to resolve it using the measures described:
– in this chapter,
– in the documentation for the connected devices,
– in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
Ê Make a list of the steps performed and the circumstances that led to the fault.
Also make a list of any error messages that were displayed.
Ê Switch off the server.
Ê Contact our customer service team.
8.1 Server switches itself off
Server Management has detected an error
Ê Check the Event Log of the management blade or – if ServerView
Operations Manager is installed – its error list or the ErrorLog file, and
attempt to eliminate the error.
8.2 Screen remains blank
1
Monitor is switched off
Ê Switch on your monitor.
1
In the case of a monitor connected locally via the Y cable, see "Connecting devices" on
page 36.
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