Vertical Streaks Appear on the Images
Check the following points
● Are the glass and rollers inside the ADF clean? (page 105)
● Is there any foreign matter (such as dust or paper dust) on the document? (page 105)
● Is [Vertical Streaks Reduction] enabled in the scanner driver for a scan? (page 105)
If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page
114) first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
● Are the glass and rollers inside the ADF clean?
Solution
Clean the dirty parts.
For details, refer to Daily Care (page 64).
● Is there any foreign matter (such as dust or paper dust) on the document?
Solution
Remove any foreign matter off the document.
Foreign matter may get on the glass that is inside the ADF, and cause the image to appear dirty.
● Is [Vertical Streaks Reduction] enabled in the scanner driver for a scan?
Solution
Enable [Vertical Streaks Reduction] in the scanner driver, and then perform a scan.
Troubleshooting
105
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