A Shadow Appears at the Top or the Bottom of the Image
Check the following points
● Did you use the page edge filler function to fill in the shadow around the edge? (page 112)
If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page
114) first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
● Did you use the page edge filler function to fill in the shadow around the edge?
Solution
A shadow of a document that occurred while the document was fed may appear on the image.
In the scanner driver, use the page edge filter function to fill out the shadow around the edge.
For details, refer to the help for the scanner driver.
Troubleshooting
112
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