Troubleshooting and tips
Error message/cause Resolution
CMOS ba ttery bad
If the error message occurs repeatedly, the
buffer battery in the Tablet PC is flat.
► Contact your sales outlet or our
customer
service centre.
System CMOS checksum bad - default configuration
used
The system configuration information is
incorrect.
► Switch off the Tablet PC.
► Switch on the Tablet PC.
►IntheBIOS Setup , select t
he Exit menu.
► Select the entry Load Setup Defaults.
► Select OK and press the En
ter key.
Extended memory failed
at offset: xxxx Failing Bits:
zzzz zzzz
When testing the exten
ded memory an error has
resulted at the addre
ss xxxx.
► Contact your sales outlet or our customer
service centre.
Failure Fixed Disk
n
The settings of th
eharddiskdriveareincorrect.
► Start the BIOS Setup (Prim ary Master
submenu) and select the correct settings.
Keyboard contro
ller error
► Switch off your Tablet PC using the ON/OFF
button.
► Wait 3 - 5 seconds and switch on the Tablet
PC again.
Keyboard error
If you are using an external keyboard:
► Check the connection and reboot the Tablet
PC.
nn Stuck key
► Make sure that no key is pressed.
Operating system not found
► Check in the BIOS Setup whether your hard
disk has been set correctly.
► Make sure t
hat the operating system is
installe
d on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
► PressthevolumeupbuttontostartBIOS
Setup.
or
►Ifyoua
re working with an external
keybo
ard, press the
F1
or
F2
key on
the ke
yboard.
Real
time clock error
► Contact your sales outlet or our customer
service centre.
nnnnK Shadow RAM failed a t offset: xxxx Failing
Bits: zzzz
► Contact your sales outlet or our customer
service centre.
System battery is dead - Replace and run SETUP
►Co
ntact your sales outlet or our customer
se
rvice centre.
S
ystem cache error - Cache disabled
► Contact your sales outlet or our customer
service centre.
S
ystem time r error
► Contact your sales outlet or our customer
service centre.
74 Fujitsu